Parent/Guardian Concerns

Philadelphia Electrical and Technology Charter High School strives to provide opportunities for individuals to express themselves and ensure that complaints or concerns receive adequate responses in a timely manner. Translation and interpreter services are available upon request. If you are in need of this service, please inform the contact person at each level of the complaint process.

Process for Complaint
Parental problems/concerns should be reported by parents/guardians as follows:

Academic concerns - Curriculum, Instruction, Student Schedules, State and Local Assessments - should be addressed to:
Ms. Rose DeFelice 
Head of Academics
[email protected]  x251

Student Services concerns - School Environment & Safety, Student Conduct, Attendance, Medical, Emergency Preparedness, Title IX Compliance -  should be addressed to:
Mr. Christopher Clayton  
Head of Student Services  
[email protected]  x300

In the event that the complaint remains unresolved, the parent/guardian should contact:
Mr. Matthew Pooler 
Chief Operating Officer 
[email protected]  x305

In the event that Mr. Pooler cannot resolve the issue, the parent/guardian should contact:
Ms. Erin Dougherty
Chief Executive Officer 
[email protected]  x310

In the event that Ms. Dougherty cannot resolve the issue, please complete the attached form by clicking here and send an email to:
Ms. Lisa Scullion
Board Secretary
[email protected]

Complete forms will be addressed by the Board of Trustees. Board of Trustees Meeting information may be found by going here: Board Meetings.

To register to speak at the Philadelphia E&T Charter High School Board of Trustees meeting, the following procedure must be followed:

  • Individuals are invited to register to speak in advance of the meeting no later than (3PM) by calling the school or completing the form online on the day preceding a Board Meeting, and register in their own name and should not register on behalf of someone else
  • Individuals who register should identify the subject on which they intend to address the Philadelphia E&T Charter HS Board of Trustees
  • Individuals may speak for no more than three minutes
  • No more than six individuals on the same side of an issue will be permitted to speak, though an unlimited number of individuals may leave written comments for the Board of Trustees to review by emailing them to the Board Secretary at [email protected]
  • Individuals will be ruled out of order and asked to leave the meeting if they use any vulgar or profane language.
  • Student speakers will be prioritized and normally will speak first.


  • *Complainants are encouraged to keep accurate documentation and a timeline of events.